In indoglobal.com, your email account doubles as your Jabber ® account with an exception: your subdomain email account cannot be used as a Jabber ® account. For example: if you create an email account joe@example.com, then the respective Jabber ® account is also joe@example.com. However, an email account nick@london.example.com doesn't have a Jabber ® account because london.example.com is a subdomain.
Note
We made the Jabber ® account the same as email account in order to simplify administration and to reduce confusion. However, there are Jabber ® servers that don't follow this rule. You shouldn't assume a Jabber ® account is also a working email address, or vice versa.
Tip
The same password is used for both email service and Jabber ® service. You can change password from a Jabber ® client and the email password will be changed too, and vice versa.
To create an email account (and thus a Jabber ® account), please refer to the section called “Creating a New Email Account”.